Privacy Policy

World Slabs Inc. (“World Slabs,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit worldslabsinc.com or contact us about natural stone products and services.

Information we collect

When you submit a request for pricing or sales assistance, we may collect the information you choose to provide, such as your name, business name, email address, phone number, business type, and message. We also receive technical information such as browser, device, approximate location, pages viewed, and referring website.

How we use information

• Respond to inquiries, pricing requests, and inventory questions.
• Coordinate sales assistance, warehouse visits, and delivery discussions.
• Operate, secure, maintain, and improve our website.
• Measure website traffic and understand which content and marketing channels are useful.
• Comply with legal obligations and protect our rights and the security of our services.

Analytics, advertising, and local storage

We use Google Analytics 4 to measure website activity. Google Analytics may collect information such as page views, sessions, device and browser information, approximate location, and interactions with website elements. We do not intentionally send names, email addresses, phone numbers, or message contents to Google Analytics.

We also use the Meta Pixel to measure activity from Facebook and Instagram advertising, understand campaign performance, and build advertising audiences. Automatic advanced matching is disabled, and we do not intentionally send names, email addresses, phone numbers, or message contents through the Meta Pixel.

Our website may use browser local storage to remember non-personal marketing attribution information, such as campaign parameters and the referring website. This information does not include the contents of contact forms.

Service providers

When you submit a contact request, the information may be processed by our email and customer relationship management service provider, SlabsApp, so that we can respond and manage the inquiry. We may also use website hosting, security, analytics, and technical service providers that process information on our behalf.

Sharing and retention

We do not sell your personal information. We share information only as needed to provide requested services, operate the website, comply with law, prevent fraud or abuse, or protect our business and users. We retain business inquiries and related records for as long as reasonably necessary for customer service, business operations, legal, and accounting purposes.

Your choices and rights

You may contact us to ask what personal information we hold about you, request correction or deletion where applicable, or ask questions about our processing. You may also disable cookies or local storage through your browser settings. Some website features may not work properly if storage is disabled.

Depending on where you live, you may have additional privacy rights. We will consider and respond to valid requests as required by applicable law.

Children’s privacy

Our website and services are intended for businesses and trade professionals. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy when our practices or legal requirements change. The updated version will be posted on this page with a revised effective date and publication date.

Contact us

For privacy questions or requests, contact:

World Slabs Inc.
5b Polito Dr
Shrewsbury, MA 01545
info@worldslabsinc.com
+1 (508) 492-9362